Wells Fargo first U.S. bank with Facebook Messenger chatbot
Wells Fargo has received industrywide attention as the first U.S. bank to pilot an artificial intelligence Facebook Messenger chatbot.
26 Jul 2017 ... The most helpful 'banking assistant' on Facebook ... smartphone, and other mobile devices — through an artificial intelligence-powered chatbot. ... more intricate conversations to a banker for a seamless customer experience. ... The company's chatbot service and other artificial intelligence work such as ...