Setting up your Facebook channel (standard agent interface)
Fastpath: Admin > Channels > Facebook All Zendesk Suite and Zendesk Support customers can add at least one Facebook account so that public messages, such as Facebook Wall posts and comments, ...
5 days ago ... Zendesk Support plans, One Facebook Page with public messages only. ... How the Facebook channel works; Setting up the Facebook channel; Editing ... For example, if you receive a ticket from a Wall post, when you reply in ...