Setting up your Facebook channel (standard agent interface)
Fastpath: Admin > Channels > Facebook All Zendesk Suite and Zendesk Support customers can add at least one Facebook account so that public messages, such as Facebook Wall posts and comments, ...
4 days ago ... Fastpath: Admin > Channels > Facebook All Zendesk Suite and Zendesk ... On Zendesk Suite plans, private messages sent to the Facebook ... a ticket when the private message gets archived in the fb business manager?