Quick guide to Supporting customers through your Facebook Pages
You can add one Facebook brand page to your Freshdesk account if you're on the Sprout plan and unlimited Facebook pages from Blossom onwards, and manage these social conversations right from your helpdesk. You can even take your support conversa...
22 Sep 2020 ... Add unlimited Facebook brand pages to your Freshdesk account, and ... You can even take your support conversations under the radar, by talking to ... Any private chats that your visitors initiate on your Facebook page are ...