Accessing Facebook and national lottery via router/wifi

I recently joined Vodafone broadband. We cannot access ##~##. can anyone help please. trying to contact Vodafone direct is hopeless. Waited over an hour on home line after they said waits were 07######### mins

26 Mar 2020 ... I recently joined Vodafone broadband. We cannot access ##~##. can anyone help please. trying to contact Vodafone direct is hopeless. Waited ...

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