Practice advised patient who shared its CQC rating on Facebook to go elsewhere

A general practice in Warrington, Cheshire, has been criticised for writing to a patient advising her to register elsewhere after she posted about its Care Quality Commission inspection result on Facebook. The patient had used Facebook to share a news story by the Warrington Guardian reporting that the practice had received a “requires improvement” rating from the CQC after an inspection in May.1 The Culcheth Medical Centre’s practice manager, Shelley Moores, sent the letter, which was published online by the Warrington Guardian , to the unnamed patient earlier this month.2 The letter advised the patient that she may wish to register with another practice because of the breakdown in …

15 Aug 2019 ... “We have noticed that you recently shared a post about Culcheth Medical Centre's CQC inspection to Culcheth Memories and Chat, from the ...

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