Businesses on Facebook can now respond to customers in Messenger – TechCrunch
Facebook is launching a new inbox on Messenger today to make it easier for business owners to respond to incoming customer messages from the same app they use to message friends and family. The update will allow businesses to manage all their communications from a single app, instead of having to t…
9 Jun 2020 ... Facebook notes that the new inbox in Messenger for business users won't replace the functionality found in Facebook's Page Manager app.