New Tools to Support Group Admins and Keep Communities Safe - About Facebook
By Alex Deve, Product Director, Groups Group admins dedicate a lot of time to their communities — and their feedback helps us know what to build to make Groups better. Today we’re announcing several updates to help admins keep their groups safe and manage them more efficiently: Admin support: To provide group admins with more timely and personalized help, we’re piloting admin support, a dedicated place for admins to report an issue or ask a question and get a response from Facebook. We aim to respond within one business day. This feature can be found within admin tools, and is currently available to a limited number of group admins on iOS and Android in English and Spanish. Online admin education resources: To help admins learn how to keep their communities safe and engaged, we’ve created an online learning destination. It includes tutorials, product demos, and case studies – all drawn from the experience and expertise of other admins – that can be found on facebook.com/community. New features for
23 May 2018 ... New features for group rules: When admins or moderators remove a post that violates the rules of their community, they can now notify the ...