WSJ News Exclusive | Facebook to Buy Kustomer, Startup Valued at $1 Billion
The social-media giant is buying Kustomer, which specializes in customer-service platforms and chatbots, as Facebook looks to promote its platforms as a way to do business.
30 Nov 2020 ... Target company, which specializes in customer-service platforms and chatbots, fits Facebook's move into 'social commerce'. Facebook has a ...