Top 2 Takeaways from 2017 CX Change event at Facebook HQ, London - Sitel Group
Visiting London is always exciting but this time I had one special reason for the trip. I am just returning from Facebook’s London headquarters where we (Sitel) co-hosted an event dedicated to discussing how Messenger and other messaging apps are reshaping Customer Care from Contact to Conversation hubs. It was a unique opportunity to learn from the insights and experiences of prominent thought leaders and experts like Julien Decot, Sarah Burnet, Thomas Rudelle, Vanessa Boudin-Lestienne, among others..
1 Oct 2017 ... Visiting London is always exciting but this time I had one special reason for the trip. I am just returning from Facebook's London headquarters ...