Facebook launches Messenger platform with chatbots – TechCrunch
Facebook will now allow businesses to deliver automated customer support, e-commerce guidance, content and interactive experiences through chatbots. By providing utility through its huge developer and business ecosystem, Facebook could boost loyalty with Messenger, one-up SMS and keep up with chat …
Apr 12, 2016 ... Facebook will now allow businesses to deliver automated customer support, ... F8 2016. Facebook launches Messenger platform with chatbots.