Facebook messaging or live chat software? - Marketing Tech News
Should businesses make use of the new (and free) business version of Facebook Messanger or should they go with live chat software? Are there any risks of incorporating Messenger in place of a more established web chat channel, and what considerations do customer service teams need to make before taking the leap to Messenger?
14 Feb 2018 ... Facebook has announced a (free) version of Messenger for use by businesses on their websites. Talk goes that this add-on will swallow the live ...