Emotional Testing on Facebook’s User Experience
This study aims at understanding how a user's emotions fluctuate when undertaking certain tasks on a social media platform such as Facebook or other software products which may have emotional effects on its user. Specifically, we explored the difference in the usability aspect of Facebook concerning frequent and new Facebook users. The study involves a qualitative study on eighteen participants, nine of whom were Facebook users and nine non-Facebook users who had never used Facebook before participating in this study. During the testing procedure, users were asked to complete several tasks on Facebook, while the electrophysiological activity of their brain was recorded using an EEG (electroencephalogram) acquisition system. Certainly, this study can be applied to any software product, before its release, to improve its user interface by acquiring insight into how user-friendly it is for new users when compared to frequent users. Additionally, a correlation in user friendliness between new users and frequent u
17 Mar 2020 ... During the testing procedure, users were asked to complete several tasks on Facebook, while the electrophysiological activity of their brain was ...