I cant log in to my account

I have created my premium account through facebook, however when i log in through facebook i cannot access music, when i try to log in through spotify it says error 101, i have turned my firewall off to log in & still no luck   Somebody please help 

I log in through Facebook and can't for the life of me figure out why using spotify username ... the settings to log me in using SPOTIFY not FACEBOOK. and when I ask to reset password ... How to change Premium subscription.

Lee mas